- Oct 6 2015
Brains, like hearts, go where they are appreciated.
Robert McNamara, Former president Ford Motor Company
You can’t force people to become engaged – but you can create the circumstances in which they voluntarily become engaged.
Nita Clarke, Director of the Involvement and Participation Association, UK, Viscountess Stansgate, OBE
We believe that the Quality of Life of our cast members has a direct impact on the performance of our company. It’s about focusing in on people, giving them great training, making sure they know they are valued and getting to know them as individuals – we want to make sure that every single cast member knows that they are valued. When people feel respected, they’re more likely to engage and do a great job.
Dan Cockerell, Vice President of Disney’s Hollywood Studios
Outstanding leaders go out of their way to boost the self-esteem of their personnel. If people believe in themselves, it’s amazing what they can accomplish.
Sam Walton, Founder of Walmart
We’ve found that money doesn’t matter nearly as much as doing things that engage employees; that make them feel that they have a positive impact on the people at work or even on the world in general.
Michael Norton, Professor of Business Administration at Harvard Business School, on motivation
You shouldn’t be looking for people slipping up, you should be looking for all the good things people do and praising those.
Richard Branson, Founder of Virgin Group
As I traveled the country in 2008 [for the Obama campaign], I was so taken with how people gave up their vacations, liquidated their retirement plans, quit their jobs to be a part of this campaign – where they had to foot the bill themselves. They weren’t promised jobs or a bonus. They were promised nothing – except that they were a part of something with a passion and a purpose. And I wondered if this could it be replicated in business? The big lesson was: Money is not the big motivator; people want to be a part of something bigger than themselves.
Betsy Myers, Founding Director of the Center for Women and Business at Bentley University
If you want to make sure your customers are treated well, you have to make sure you treat your employees well and recognize their efforts.
F. Robert Salerno, CEO of Avis
Montessori education contributes to how children learn and feel valued and recognized. This method promotes very important growth and development skills that have a direct bearing on a person becoming thoughtful about what constitutes “recognition,” both as an individual and within social and work groups.
Kathy Roemer, Executive Director of Twin Parks Montessori Schools
I have yet to find the man, however exalted his station, who did not do better work and put forth greater effort under a spirit of approval, than under a spirit of criticism.
Charles Schwab, Steel Industry Pioneer
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