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How robots are changing the workplace

Quality of Life Observer

- Global

- Jun 22 2016

With robotics, artificial intelligence (AI) and digitization advancing, change in the workplace is afoot. How will this technology improve Quality of Life?

As technology develops, employees in virtually every sector may soon find themselves working alongside a robot – if they aren’t already. And while the arrival of robots and other forms of AI may conjure up images of fleets of robots marching in perfect formation and coming for your job –the truth is, experts are imaging a much more harmonious future. Co-bots, or robot coworkers, and other forms of AI, will help us produce better and more accurate services that will provide more positive outcomes across the board.


Stronger, better, faster, longer…

Tally, the first autonomous shelf auditing solution created by Simbe Robotics, is set to revolutionize the supermarket experience – for employees, customers and companies alike. The free-roaming robot identifies low stock and price errors on supermarket shelves, feeds real-time reliable data into the store’s analytics system, and most importantly, frees up hours of time previously spent doing inventory so employees can concentrate on customer service and other more fulfilling, human-centric tasks. The slim and smart design also guarantees that the machine can safely maneuver around the store without disturbing its “coworkers” or customers.


In the healthcare sector, doctors, pharmacists and researchers rely on AI systems to quickly sift through electronic health records and produce high quality, accurate information at a moment’s notice. Innovative AI solutions are also removing the more mundane tasks from nurses’ lengthy to-do lists – thus lowering stress levels and allowing nurses to focus on patient care. AiCure, a medical adherence platform currently under development, will send reminder messages and monitor patient medication compliance – one of the most significant problems in the healthcare industry today. Using face-recognition and motion sensing software, patients can take medication under the watchful eye of their own smartphone cameras.


Robots are also streamlining work in offices as well. Amy Ingram, or “A.I.” for short, schedules meetings for her boss. Although the robot’s singular mission may sound simple, Amy’s developers claim that she eliminates the tedious job of finding a meeting time that works with the schedules of numerous busy individuals – a process that can take several days (2.2 on average). Amy shortens this to 1.8 days, with much of the remaining slowdown still attributed to the humans involved.


What is the future of the workplace?

These types of advancements in digital technology will require leaders in various industries around the world to anticipate the impact that it will have on employees – from housekeepers to technicians, cooks and even corporate businesspeople. How will working alongside robots affect social interaction in the workplace? Will employees start to question the value of their contribution when compared to a super-machine? Will management provide employees with the opportunities to acquire new skills? This growth raises new unprecedented issues that, indeed, need to be discussed collectively as a society.

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